Telehealth; An Important New Tool in our Mental and Physical Self Care Toolbox

LCA News and Information

By Kari Tomperi

Old Telephone

History tells how critical the invention of the “tele” graph was in keeping families, businesses, and governments informed and in communication with each other. Then the invention of the “tele” phone gave even more people access to communication with their neighbors and their doctors and business associates. Don’t forget the “tele” vision that allowed people to actually see other people while they were informed through the news or entertained through movies and weekly series. As computers and cell phones add a new “tele” to everything from “tele” medicine to “tele” education we need to remember it is just a tool that helps us communicate better.

Telehealth is different from telemedicine in that it refers to a broader scope of remote health care services than telemedicine. Telemedicine refers specifically to remote clinical services, while telehealth can refer to remote non-clinical services. Telehealth can focus on either our mental or physical health or both.

Wikipedia tells us “telehealth is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions. Telemedicine is sometimes used as a synonym, or is used in a more limited sense to describe remote clinical services, such as diagnosis and monitoring. When rural settings, lack of transport, a lack of mobility, decreased funding, or a lack of staff restrict access to care, telehealth may bridge the gap.”

With the current restrictions due to the CoVid-19 virus where we are asked to physical distance a minimum of 6 feet and to protect ourselves and others by wearing masks, our ability to talk to someone over a computer or phone screen is a chance to connect or communicate freely. We are lucky we are far enough into the virtual meeting space technology that this is a doable option. Businesses that provide these services are ever mindful of the need for privacy and carefully scrutinize how and when and who is a safe provider of telehealth services. Until we can meet face to face comfortably, it is a good second option or tool in our toolbox to access those services that make our lives better and more informed.

It is a personal choice how you can accesstelehelath services but in this “New Normal” we all need to be thinking and working together to find the best approaches for everyone. Just as you need to think of new ways to take care of you, your home and family in these trying times isn’t it nice to know there is an option that can protect them yet take care of everyone’s physical and mental health needs.

Kari Tomperi is a mental health advocate and staff member of the Lake Country Cottage drop-in center in Park Rapids.

Previous
LCA Welcomes Melissa Saunders, Certified Peer Recovery Specialist
Next
LCA Welcomes Paula Ocampo, ARMHS Practitioner

Feedback from LCA clients:

Therapy at LCA has helped my progress immensely!

They were open to my opinion of which counselor I see.

I appreciate the text/phone reminders.

The receptionist knew my name after the second visit...very friendly!

Her thoughtfulness and her knowledge of helping people with depression is what I need to achieve my goals!

Location is great and the staff is excellent with customer service.  Therapy is also professional and comfortable.

They gave me hope for the future.  Life saving.

I appreciated being treated normally, even though I was getting help with a difficult situation.

I always feel that my therapist is listening to what I have to say and helping me come up with practical ways to deal with things.

My therapist was very, very kind and is an awesome problem solver.

I found scheduling flexible to my needs.

My son and daughter are making steps toward our family goals!

My child's therapist is awesome!  So helpful and relates well to the whole family.

Easy to get to.  Very friendly people willing to help.

I love coming to LCA.  Everybody is so friendly and make you feel so much better.

My therapist is a life saver! :-)

Easy to work with.  Made me feel comfortable!

All the staff were friendly and helpful.  They answered all my questions.

I have a great therapist.  I appreciate her assistance!

The appointment times work well with my schedule.  My children get along well with their therapists.

Meeting with my therapist has been making my life and relationships a lot less stressful.

Talking with my therapist is helping, instead of holding it all in.

She's thinking through things with me instead of just giving directions.  It shows that she cares.

Quick and easy to get an appointment.  Friendly, helpful staff.

They work with your schedule and do whatever they can to help you.

Everyone was very helpful.  I'm glad I called to get help!

The front desk staff had a positive attitude and was patient with me.

My children's counselors are awesome.  I've seen huge progress in both my kids.

My therapist is great!  Of all the therapists we've had over the years, she understands our family and kids the best.  Very helpful!

I like that the staff are flexible with scheduling.

The receptionist staff have been amazing.  They are friendly and caring.  You can tell they enjoy their job.

My ARMHS staff is awesome!  She has helped me make progress in many areas of my life.  I have better relationships now.

I had a person to talk with about my problems and my problems are getting better.

My therapist understands my child's needs and listens.

Very welcoming place.  We love our therapist!

They matched me with the perfect therapist!

Easy to work with.  You can tell they genuinely care about their clients.

Good location, feels very professional and confidential!

The staff members are always well informed and ready to help/answer questions.

The staff have good attitudes and open minds.

My counselor helps me out when I need it most.  I can always count on them to say the right things, even when I don't want to hear it.

Listens to both my child and me.  Getting us through some very difficult times with care and compassion.

It is a very comfortable atmosphere.  Everyone is flexible and understanding!

You are all warm, welcoming and so very helpful!  Thank you!!

When we come in for an appointment, the reception staff always has a friendly smile on her face.

Our counselor wanted to meet our entire family to find out how to better help our son.  She offered lots of suggestions and things to help us in the long term.

Greatly appreciate having the option of Christian Counseling and being able to filter issues through that lens!

Friendly and helpful atmosphere.  Feel at ease walking in.

I'm so appreciative of my therapist's knowledge, skill and understanding.

I love the comfortable feel in the office.

I am so thankful I was directed here!

Resources

LCA Brochure

April Cottage Activities Calendar

Community Resource List 1.8.24

All Forms and Downloads

Office Hours

Park Rapids Office

  • Monday, Tuesday, Thursday
    8:00 to 5:00
  • Wednesday
    8:00 to 7:00
  • Friday
    8:00 to 1:00

Bemidji Office

  • Monday – Thursday
    8:00 to 5:00
  • Friday
    8:00 to 12:00

Menahga Office

  • Open by appointment

LCA offices may be closed over the noon hour. 

Important Numbers

Park Rapids Office Phone:
218-366-9229

Bemidji Office Phone:
218-444-2233

Menahga Office Phone:
218-564-9229

LCA Fax Number (all offices):

218-237-2520

24-Hour Crisis Line:
800-422-0045

LCA News and Information